Help & support

Frequently asked.

We're constantly improving Znote. If you can't find your answer below, get in touch — every message is read and answered.

About AI & the license
Yes. The Znote AI Cloud is just there to get started quickly. For regular use, connect your own OpenAI or OpenRouter API key — it's the cheapest way and you pay only for what you use.
Yes! You can connect your own provider (OpenAI, OpenRouter, Ollama…). The AI Cloud is just an easier way to try things out.
It depends on your provider. The built-in Znote AI Cloud is online and only meant for trying things out. With your own API key (OpenAI, OpenRouter), queries go directly to that provider. For fully local AI, connect Ollama (LLaMA, Mistral…) on your own machine.
No. Znote offers one-time pricing for both the app and AI packs. No forced recurring payments.
You can see your remaining credits in the app's settings under AI Usage.

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